Senior Technical Support Specialist

Primarily engaged in top-tier technical customer support for IHS clients. Involved in tracking and resolution of clients’ requests via CRM. 

Provided auxiliary roles in planning and executing clients training programs, software upgrade and knowledge-based workflow projects. 

Engaged in extensive data support involving management of various types of E&P data and documents. Routinely involved in high intensity document transmittal, sharing and storage. 

Developed best practices and knowledge-based documents... Read More

Project Scheduler

Develops and maintains engineering project schedules and resource workload. 

Monitors and analyses project schedules including health, performance, and risks. 

Provides assistance and guidance to the engineering department on scheduling matters. Works closely with project management, order management and manufacturing schedulers. 

Updates project schedules, as needed. 

Oversees engineering department’s resource allocation and provides recommendations, as needed. 

Generates reports utiliz... Read More

Senior Technical And Project Support Specialist

Team member in the planning, execution, and monitoring of in-house exploration projects.

Worked with team to define deliverables, WBS, activities and milestones.

Skillfully utilized MS Project and Oracle Primavera P6 to manage tasks, durations, schedule sequences and logic. 

Developed detailed resources, cost loaded and baselined schedules. 

Performed status updates, tracked progress, and generated various desired schedule reports. 

Monitored performance of schedules through Earned Value Managemen... Read More