Worker Profile

Joseph Rico

OSP Fiber Technician

smartphone+1 510***805
mail_outlineAll***com
Tracy, California

Rising Worker

summary

Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.

work.exp

    Xfinity

  • Jan, 2019 to May, 2021

    Cable Technician

    Repaired damaged fibers using specialized tools such as fusion splicers.

    Provided technical support for customers regarding their fiber optics systems.

    Ensured that all installations met industry standards for safety and quality assurance.

    Troubleshot and resolved issues with signal strength, internet connectivity, and digital TV reception.

    Provided customers with dedicated service and support during field visits to drive maximum efficiency.

    Trained customers on equipment use, setup procedures and troubleshootin... Read More

    Tesla

  • Jun, 2016 to Feb, 2019

    Configurations Technician

    Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.

    Installed wiring, cabling and devices to establish, repair and improve network operations.

    Installed hardware components such as servers, workstations, and storage devices.

    Trained team members and users in newly implemented and emerging technology to enhance business productivity.

    Audited various components of the IT infrastructure periodically to ident... Read More

    Cable Com

  • May, 2021 to May, 2024

    Osp Fiber Technician

    Performed OTDR testing to determine functionality or optimization.

    Generated engineering documentation and oversaw design projects.

    Analyzed design or requirement information for equipment or systems.

    Handled multiple simultaneous deployment projects against strict deadlines.

    Performed splicing of fiber optic cables using fusion splicers and mechanical splice enclosures.

    Repaired damaged sections of cable/fiber with minimal disruption to service availability.

    Utilized specialized tools such as fusion splic... Read More

work.history

no.history.found

education
  • California State University

    Bachelor Of Science - Engineering Mechanics

    Dec, 2004 - Apr, 2007

  • Silver Creek High School

    High School Diploma

    Dec, 1998 - May, 2003

certifications
  • Pole Climbing

    Dec, 2023 to Current
  • Bucket Truck

    Dec, 2023 to Current
  • Advanced Splicing

    Dec, 2023 to Current
references
  • Macon Stokes

    Chief Executive Officer | Amplifier

    smartphone512***505
    mail_outlinemst***com
  • Adam Berkstresser

    Vice President Operations | Piedmont Construction Group

    smartphone478***907
    mail_outlineabe***com
  • Kevin Mignin

    Director Of Construction | AP Alternatives

    smartphone419***280
    mail_outlinekev***com
location
Tracy, CA, USA
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