Fiber Network Technician

Install, splice, terminate, and test fiber optic cables to ensure optimal network performance 

Conduct field service visits for network installation, maintenance, and troubleshooting 

Complete setup, configuration, and maintenance of AT&T brand router, monitoring network performance and connectivity issues, determining the placement of routers and mesh systems 

Utilize advanced tools to continuously monitor network performance and detect any security threats or anomalies 

Manage network install... Read More

Security Coding Analyst

Extracted various reports including ad-hoc reports with trade security data from Oracle databases and Microsoft Outlook 

Analyzed reports with trade identifier discrepancies and verified data accuracy through various vendor sources i.e. Bloomberg, and London Stock Exchange 

Corrected trade security records in order to eliminate incorrect financial data for bonds, equities, and mortgages in Citibank’s internal databases 

Created records of new trade securities in Citibank’s internal databases making them avail... Read More

Sales And Service Representative

Sales and Service Representative acquiring new residential accounts and upsold to existing consumers through consultative techniques. Recognized as a member of the Club 100 for meeting over 100% of the sales quota for 2019. 

Selected for special projects in order to save customers who are at risk of terminating service 

Collected and analyzed data in Microsoft Excel of the customers who disconnected service in order to present to management  

Problem solved and created technical support tickets in order ... Read More