Chief Listening Technician

Monitored and responded to customer feedback, analyzing trends to identify common challenges and areas for improvement.

Collaborated with cross-functional teams, including customer support and technical services, to escalate and resolve issues promptly.

Conducted customer satisfaction surveys and analyzed results to gain insights into client needs and expectations.

Presented feedback and suggestions to senior leadership, contributing to strategic decisions to improve service offerings and customer experience.

Maintain... Read More

Industrial Maintenance Technician

Performed regular inspections, preventive maintenance, and repairs on industrial equipment.

Diagnosed mechanical and electrical issues, utilizing diagnostic tools and technical manuals to resolve equipment malfunctions.

Conducted scheduled equipment upgrades and retrofits to improve efficiency and extend equipment lifespan.

Collaborated with engineering teams to develop and implement maintenance plans aimed at reducing equipment downtime.

Documented maintenance activities, parts used, and repairs completed in complian... Read More

Project Manager

Developed comprehensive project plans, defined scope, set milestones, and monitored project budgets.

Managed cross-functional teams, including designers, installation crews, and quality control staff, to deliver projects on time and within budget.

Regularly communicated with clients, providing updates, addressing issues, and incorporating feedback to ensure customer satisfaction.

Conducted risk assessments and implemented mitigation strategies to minimize project delays or budget overruns.

Ensured compliance with all ... Read More