Worker Profile
summary
Dedicated and results-driven professional with extensive experience in account management, client relations, and healthcare staffing and recruitment. Proven ability to build and maintain long-term partnerships with clients, optimize internal processes, and meet or exceed performance metrics in fast-paced environments. Skilled in full-cycle recruiting, onboarding, and contract management, with a strong focus on communication, organization, and client satisfaction. Recognized for professionalism, adaptability, and a proactive approach to problem-solving. Committed to driving operational excellence and delivering outstanding customer service.
work.exp
- Apr, 2018 to Feb, 2020
Front Desk Receptionist
Working the front desk position requires: checking patients in/out, filing insurance, updating demographics, scheduling follow ups, referring patients to specialist as well as faxing records, working well with the doctors and creating charts. I have knowledge of HIPPA and great at communicating with patients.
Fairway Eye Center
- Oct, 2022 to Dec, 2024
Account Manager
Works closely with Program Manager on quarterly reviews for client partners and expanded opportunities
Executes responsive and professional communication to all client partners and internal team members
Core production driver for client accounts and responsible for metrics such as time-to-fill, overall order fulfillment, and mitigating cancellations
Executes the roll-out of new or improved program opportunities for current clients
Consistently works to improve processes in alignment with Account Management Supervisor ... Read More
- Sep, 2021 to Oct, 2022
Contract Recruiter
Pipeline and match nursing candidates to travel contracts offered across multiple hospital systems within the US.
Request contract extensions or help nursing candidates apply to other opportunities in a timely manner to maintain working relationship with the healthcare professional.
Recruit nursing candidates in various ways such as calling warm leads, cold calling, texting and emailing campaigns as well as utilizing resources such as linked in, indeed, zip recruiter, etc.
Ability to exceed sales goals and maintain monthly ... Read More
Favorite Healthcare Staffing
- Feb, 2020 to Sep, 2021
Front Desk Receptionist
Working the front desk position requires: checking patients in/out, filing insurance, updating demographics, scheduling follow ups, referring patients to specialist as well as faxing records, working well with the doctors and creating charts. I have knowledge of HIPPA and great at communicating with patients.
Westglen Eyecare
work.history
no.history.found
education
Shawnee Mission Northwest High School
High school or equivalent
Dec, 2007 - Nov, 2011
certifications
Drivers License
Dec, 2023 to Current
references
Jim Barber
Chief Operating Officer | UPS
Robert Caliendo
Vice President of Operations | UPS
John Ramsey
Operations Manager | Amplifier