The Solar Electrician I’s primary responsibility is to support Operations & Maintenance (O&M) activities by providing quick responses to maintain the performance of the solar systems, delivering excellent customer service to our customers, and ensuring a smooth workflow and optimally performing solar systems. The Electrician uses troubleshooting skills to diagnose and repair solar systems at our customer’s residences, which includes rooftop-work on systems.

The Electrician positions fall in a 5 -Tier structure, based on technical experience/competencies, licensure status, equipment training/competencies, certifications, and defined leadership behaviors. Selected candidate(s) will be eligible for a role in the appropriate tier. 

Solar Electrician Responsibilities

• Utilizes knowledge, skills, and electrical testing equipment to evaluate systems accurately for maintenance, warranty repairs, design, and other purposes; diagnoses and repairs solar and storage systems and electrical components
• Completes quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within defined timelines 
• Submits service reports immediately following work order completion 
• Collaborates closely with manufacturers and engineering team to resolve technical issues
• Identifies solutions to resolve technical design problems, including electrical systems used during construction
• Provides training to service staff on system operation such as how to identify, resolve, and repair issues etc.
• Develops and uses knowledge of all roof types and the appropriate flashings and mounts to use on those roofs 
• Manages vehicle material stock and equipment inventory
• Maintains compliance with all company safety policies and practices

Customer Service/Dealer Relationships

• Provides training to customers about service process, system usage, system operation, performance, and maintenance
• Manages and resolves customer concerns and issues in a timely manner; communicates and documents progress to customers and relevant company employees
• Documents key communications in appropriate company software
• Develops positive and professional relationships with dealers and service-only providers within an assigned service area 

Reports to

• Field Service Supervisor/Manager

Minimum Requirements

Experience

• 0-1+ years’ experience as an electrical technician, solar installer, or solar maintenance technician
• Sustained insurability to drive as a function of the role 
• Working knowledge of the NEC

Licenses

• Current, valid Driver's license with acceptable Motor Vehicle Record
• Current, active electrical license when required by the state, county, or jurisdiction of your residence to perform job responsibilities

Preferred Qualifications

• 3+ years’ electrical experience 
• Formal apprenticeship and/or vocational training
• Bilingual- English/Spanish
• OSHA 30 preferred

Additional Knowledge, Skills and Abilities

• Reads and interprets blueprints, schematics, and wiring diagrams
• Proficiency in MS Office
• Very strong organizational and communication skills (both verbal and written)
• Able to work an adjusting schedule and respond to emergencies
• Projects a professional appearance

Physical Requirements

• Able to lift and carry up to 50 lbs, assistance may be provided for oversized items
• Able to sit, stand, walk, and drive for up to 8 hours at a time
• Work postures include reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulder

Working Conditions      

• Working time is spent working outside, working on residential rooftops, driving to customer residences, and some ground and inside work, depending on location of system equipment.
• In some parts of the country, working conditions may include cold and snowy weather, hot and humid weather, and everything in between. Must be comfortable working in many different environments.
• Must be willing to travel for some projects; overnight travel estimated up to 25%, depending on jobsite

Benefits 

Company offers a generous employee reward package that includes:

• Comprehensive benefits
• Competitive compensation
• Company vehicle provided
• Corporate Card
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider